Client Service Associate-Pool

BDO Unibank; Batangas City; On-site; PHP 223,000 - 391,000; Full time

Job summary

BDO Unibank, Inc. invites applications for a Client Service Associate in Batangas West. The role processes over-the-counter transactions including deposits, withdrawals, payments, remittances, and foreign exchange, ensuring accuracy and timeliness.

You will deliver friendly customer service, promote bank products where appropriate, and adhere to bank policies and regulatory requirements. Fresh graduates are welcome, with preference for candidates with 1 year in branch operations.

Qualifications

• Bachelor's degree or equivalent in business or related field.
• Fresh graduates are welcome; candidates with 1 year in branch operations are preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Skills

Communicates clearly and effectively

Education

Bachelor's degree in a relevant field

Job description

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BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Batangas West Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 30219

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