Client Service Associate

BDO Unibank; San Fernando; On-site; PHP 201,000 - 268,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to accurately process over-the-counter transactions including deposits, withdrawals, payments, foreign exchange, remittances and other related tasks in line with the bank's standards.

The role emphasizes efficient processing, strong customer service, and adherence to policies, with on-site work in San Fernando and opportunities for growth within a trusted Philippine bank leader.

Qualifications

• Bachelor’s degree in a business-related field or equivalent.
• At least 1 year of branch operations experience; fresh graduates welcome.
• Clear and effective communication skills.
• Willing to work onsite in San Fernando area.

Responsibilities

• Performs start and end of day banking activities per approved processes and standards.
• Provides customer service and may promote bank products and services.
• Performs other duties as required from time to time.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor's degree relevant to the job

Job description

Job Description

About BDO

BDO Unibank, Inc. is the Philippines' leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise "We Find Ways," we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank's products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in San Fernando area.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.