Client Service Associate (Manila 2 Area)

BDO Unibank; Manila, Hinoba-an; On-site; PHP 240,000 - 300,000; Full time

Job summary

BDO Unibank, Inc. is recruiting for a Client Service Associate in Manila to handle over the counter transactions including deposits, withdrawals, payments, foreign exchange, remittances, and other related tasks.

The role emphasizes accuracy, efficiency, and adherence to bank standards. The successful candidate will have a relevant bachelor’s degree and may have up to one year of branch operations experience, with a strong focus on clear communication and customer service.

Qualifications

• Bachelor’s degree relevant to the job.
• At least one year experience in branch operations; fresh graduates welcome.
• Communicates clearly and effectively.
• Willing to work onsite in Manila 2 Area.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include promoting bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job

Job description

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Date: Aug 20, 2026

Location: Manila City, National Capital Region, PH

Business Unit: Branch Banking Group

Department: Operations

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Manila 2 Area

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BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 28568

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