Client Service Associate

BDO Unibank; San Fernando; On-site; PHP 200,880 - 312,480; Full time

Job summary

BDO Unibank, Inc. in La Union San Fernando (Manna Mall Branch) is seeking a Client Service Associate responsible for accurate processing of deposits, withdrawals, payments and remittances, with emphasis on service quality.

The role requires a Bachelor's degree, possible 1 year bank experience, and strong communication skills; on-site work at Manna Mall, aligned with regulatory standards and customer-centered service.

Qualifications

• Bachelor's degree in business or related field.
• 1 year branch operations experience preferred; fresh graduates welcome.
• Strong communication skills required.
• Onsite work in La Union San Fernando - Manna Mall Branch.

Responsibilities

• Performs start and end of day banking activities per approved processes and standards.
• Provides customer service and may promote bank products and services.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor's degree relevant to the job

Job description

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BDO Unibank, Inc. is the Philippines' leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise "We Find Ways," we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank's products and services
• Performs other duties that may be required from time to timeEnsure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor's degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in La Union San Fernando- Manna Mall Branch.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.