Client Service Associate

BDO Unibank; Dagupan; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. in Dagupan, Pangasinan, is seeking a capable professional to process over-the-counter transactions including deposits, withdrawals, payments, foreign exchange, remittances, and other activities with accuracy and efficiency.

The role emphasizes customer service, compliance with banking policies, and timely processing of transactions. Onsite work in Dagupan is required, with exposure to a wide range of banking services.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business
• Preferably at least one year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Proficiency in Computer and business applications
• Effective oral and written communication skills
• Effective presentation and negotiation skills
• Effective interpersonal and people management skills
• Good problem solving and numerical skills
• Willing to work onsite in Dagupan, Pangasinan.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services.
• Ensure compliance with Banks policies, procedures and regulatory requirements.
• Performs other duties that may be required from time to time.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Negotiation

Presentation skills

People management

Numerical skills

Education

Bachelor's degree (Business)

Job description

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BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

Responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services.
• Ensure compliance with Banks policies, procedures and regulatory requirements.
• Performs other duties that may be required from time to time.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Proficiency in Computer and business applications
• Effective oral and written communication skills
• Effective presentation and negotiation skills
• Effective interpersonal and people management skills
• Good problem solving and numerical skills
• Willing to work onsite in Dagupan, Pangasinan.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.