Client Service Associate-Pool (Manila 2 Area)

BDO Unibank; Manila, Hinoba-an; On-site; PHP 312,000 - 456,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate in Manila to process deposits, withdrawals, payments, remittances and related transactions efficiently. The role emphasizes accuracy, timeliness and adherence to bank standards.

The ideal candidate holds a Bachelor’s degree in a business-related field and has strong communication skills. Fresh graduates may be considered, with at least one year of branch operations experience preferred. Onsite work is required in Manila.

Qualifications

• Bachelor’s degree in a business-related field is preferred.
• Strong communication and customer service skills.
• Fresh graduates may apply but at least 1 year in branch operations is preferred.

Responsibilities

• Performs start and end of day banking activities per approved processes and standards.
• Provides appropriate customer service to clients and may promote bank products/services.
• Performs additional duties as required from time to time.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job

Job description

Select how often (in days) to receive an alert:

Date: Sep 2, 2026

Location: Manila City, National Capital Region, PH

Business Unit: Branch Banking Group

Department: Operations

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Manila 2 Area

#LI-RB1

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 28567

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.