Client Service Associate

BDO Unibank; Pagadian; On-site; PHP 179,000 - 268,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to handle deposits, withdrawals, payments, remittances and foreign exchange transactions with accuracy and efficiency. The role emphasizes adherence to bank standards and customer-focused service.

Based in Pagadian City, the position requires a relevant business degree and strong communication skills. Fresh graduates are welcome to apply, with onsite work in Pagadian City and opportunities for career growth within a leading Philippine bank.

Qualifications

• Bachelor's degree in business or related field.
• At least 1 year experience in branch operations, but open to fresh graduates.
• Strong communication skills, clear and effective communication.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the clients of the Bank; may include promoting bank’s products and services.
• Performs other duties that may be required from time to time.
• Ensure compliance with Banks policies, procedures and regulatory requirements.

Skills

Communicates clearly

Education

Bachelor’s degree in business or related field

Job description

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BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Pagadian City

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BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 30088

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