Client Service Associate - Banking Ops & Customer Care

BDO Unibank; Metro Manila; On-site; PHP 279,000 - 391,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines invites applications for a Client Service Associate responsible for accurate and timely over-the-counter transactions including deposits, withdrawals, payments, and remittances in line with bank standards.

The role requires a Bachelor's degree (Business preferred), at least 0–1 year in branch operations or fresh graduates, strong communication, and willingness to work onsite in Manila's 2 Area. The applicant must comply with bank policies and standards.

Qualifications

• Bachelor’s degree or equivalent; Business-related field preferred.
• Fresh graduates welcome; also open to 1-year branch operations experience.
• Strong communication and customer interaction skills required.
• Willing to work onsite in Manila 2 Area.

Responsibilities

• Performs start and end of day banking activities per approved processes.
• Provides customer service for deposits, withdrawals, payments, remittances, and FX.
• Promotes and explains bank products and services to clients.
• Follows bank policies, procedures, and regulatory requirements.
• Performs other duties as assigned.

Skills

Communicates clearly

Education

Bachelor’s degree (Business preferred)

Job description

BDO Unibank, Inc. in the Philippines invites applications for a Client Service Associate responsible for accurate and timely over-the-counter transactions including deposits, withdrawals, payments, and remittances in line with bank standards.

The role requires a Bachelor's degree (Business preferred), at least 0–1 year in branch operations or fresh graduates, strong communication, and willingness to work onsite in Manila's 2 Area. The applicant must comply with bank policies and standards.