Banking Client Experience Associate

BDO Unibank; Pasig; On-site; PHP 240,000 - 360,000; Full time

Job summary

BDO Unibank, Inc. is a leading full‑service bank in the Philippines. The Client Service Associate handles over-the-counter transactions including deposits, withdrawals, and remittances, ensuring accuracy and timeliness in line with bank standards.

The role requires a Bachelor's degree, strong communication skills, and a willingness to work onsite in Ortigas. Candidates may have up to 1 year in branch operations or be fresh graduates, with emphasis on customer service excellence.

Qualifications

• Bachelor’s degree in business or related field.
• Preferably 1 year experience in branch operations; fresh graduates welcome.
• Excellent written and verbal communication.
• Willing to work onsite in Ortigas area.

Responsibilities

• Performs start and end of day banking activities.
• Provides appropriate customer service and may promote bank’s products and services.
• Performs other duties that may be required from time to time.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly

Education

Bachelor's degree in business or related field

Job description

BDO Unibank, Inc. is a leading full‑service bank in the Philippines. The Client Service Associate handles over-the-counter transactions including deposits, withdrawals, and remittances, ensuring accuracy and timeliness in line with bank standards.

The role requires a Bachelor's degree, strong communication skills, and a willingness to work onsite in Ortigas. Candidates may have up to 1 year in branch operations or be fresh graduates, with emphasis on customer service excellence.