Banking Client Service Associate - Branch Operations

BDO Unibank; Manila; Hybrid; PHP 201,000 - 268,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to handle over-the-counter transactions such as deposits, withdrawals, payments, remittances, and foreign exchange in Manila. The role emphasizes accuracy, efficiency, and adherence to banking standards.

The ideal candidate holds a bachelor's degree in a relevant field, with at least one year in branch operations or fresh graduates welcome. Strong communication and willingness to work onsite in Manila are required.

Qualifications

• Bachelor's degree in a relevant field (Business preferred).
• 1+ year experience in branch operations; fresh graduates are welcome.
• Strong communication skills and a customer-service mindset.

Responsibilities

• Performs start and end of day banking activities in line with approved processes.
• Provides appropriate customer service to clients and may promote bank products/services.
• Performs other duties as required by the bank.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Clear communication

Education

Bachelor's degree in Business or related field

Job description

BDO Unibank, Inc. is seeking a Client Service Associate to handle over-the-counter transactions such as deposits, withdrawals, payments, remittances, and foreign exchange in Manila. The role emphasizes accuracy, efficiency, and adherence to banking standards.

The ideal candidate holds a bachelor's degree in a relevant field, with at least one year in branch operations or fresh graduates welcome. Strong communication and willingness to work onsite in Manila are required.