Client Service Associate: Bank Ops & Customer Care

BDO Unibank; Urdaneta; On-site; PHP 201,000 - 335,000; Full time

Job summary

BDO Unibank, Inc. in Pangasinan is seeking a Client Service Associate to handle over-the-counter deposits, withdrawals, payments, and remittances with accuracy and timeliness, aligned to bank standards and customer expectations.

You will contribute to customer service, perform end-of-day activities, ensure regulatory compliance, and support branch operations. A business-focused degree and clear communication are required; onboarding may welcome fresh graduates, with on-site work in Pangasinan.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course.
• Preferably 1 year of experience in branch operations; fresh graduates considered.
• Required skill: Communicates clearly and effectively.
• Willing to work onsite in Pangasinan Area.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to clients; may promote bank products and services.
• Performs other duties as required; ensures compliance with bank policies and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree, business-related

Job description

BDO Unibank, Inc. in Pangasinan is seeking a Client Service Associate to handle over-the-counter deposits, withdrawals, payments, and remittances with accuracy and timeliness, aligned to bank standards and customer expectations.

You will contribute to customer service, perform end-of-day activities, ensure regulatory compliance, and support branch operations. A business-focused degree and clear communication are required; onboarding may welcome fresh graduates, with on-site work in Pangasinan.