Client Service Associate

BDO Unibank; Angeles; On-site; PHP 180,000 - 300,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines invites applications for a Client Service Associate responsible for accurate and efficient processing of over-the-counter transactions including deposits, withdrawals, payments, and remittances, aligned with bank standards.

The role emphasizes customer service, cross-selling of bank products where appropriate, and strict adherence to policies, procedures, and regulatory requirements, with onsite work in Porac, Angeles, or Clark areas.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business.
• At least 1 year experience in branch operations; fresh graduates may apply.
• Excellent communication skills and willingness to work onsite in Porac/Angeles/Clark.

Responsibilities

• Performs start and end of day banking activities per approved processes.
• Provides customer service and may promote bank products and services.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job, preferably Business course

Job description

Job Description:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards


• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services


• Performs other duties that may be required from time to time


• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course


• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates


• Required Skill: Communicates clearly and effectively


• Willing to work onsite in Porac / Angeles / Clark area.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.