Client Service Associate

BDO Unibank; San Carlos; On-site; PHP 201,000 - 268,000; Full time

Job summary

BDO Unibank, Inc. invites applications for a Client Service Associate role based in the Philippines. The position handles over-the-counter banking transactions with accuracy and timeliness, including deposits, withdrawals, payments, and currency exchange.

The ideal candidate is a recent graduate with a business degree or related field, proficient in computers, and capable of delivering excellent customer service while working under pressure.

Qualifications

• Proficient in computer and business applications.
• Effective oral and written communication skills.
• Good problem solving and numerical skills.
• Ability to multitask and work well under pressure.

Responsibilities

• Process over-the-counter transactions accurately and timely.
• Ensure compliance with bank policies and regulatory requirements.
• Provide excellent customer service and promote bank products.
• Perform other duties as required.

Skills

Computer skills

Communication skills

Numerical skills

Multitasking under pressure

Education

Bachelor's degree (Business preferred)

Job description

Job Description:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient, and timely processing of over-the-counter transactions. These transactions will include cash and check deposits or withdrawals, payments, foreign currency exchanges and other miscellaneous transactions.

Key Responsibilities

• Perform start and end of day banking activities


• Ensures compliance to the Bank’s policies, procedures and regulatory requirements


• Provides appropriate customer service to clients of the Bank and promote Bank’s products and services


• Performs all other tasks that may be required from time to time

Qualifications

• Completion of a Bachelors’ degree, preferably in a Business course; Fresh graduates are welcome to apply


• Banking experience is an advantage

Required Skills

• Proficient in computer and business applications


• Effective oral and written communication skills


• Good problem solving and numerical skills


• Ability to multitask and can work well under pressure

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.