Client Service Administrator — Australian Practice Ops Pro

TOA Global; Pampanga; On-site; PHP 502,000 - 647,000; Full time

Benefits offered by this job

Annual Leave

HMO Coverage

Life Insurance

Day Shift

Onsite Locations

Job summary

TOA Global is seeking a Client Service Administrator in the Philippines to manage practice administration, job flow, and client onboarding for an Australian accounting partner. You will handle Xero Practice Manager workflows, ATO portal updates, and ASIC compliance while ensuring timely delivery of accounting jobs.

The role emphasizes strong organizational skills, attention to detail, and excellent English communication.

Qualifications

• Must be detail-oriented and highly organized.
• Strong time-management skills to handle deadlines.
• Excellent written and spoken English communication.
• Experience supporting accounting or professional services firms.

Responsibilities

• Maintain client databases in XPM and track job statuses.
• Manage BAS/IAS filings timelines and document requests.
• Coordinate onboarding and ASIC maintenance workflows with stakeholders.
• Process electronic signatures for tax returns and client documents.
• Support billing and administrative tasks for the practice.

Skills

Attention to detail

Organization

Time management

English communication

Tools

Xero/XPM

ATO Agent Portal

ASIC portals

Microsoft 365

Job description

TOA Global is seeking a Client Service Administrator in the Philippines to manage practice administration, job flow, and client onboarding for an Australian accounting partner. You will handle Xero Practice Manager workflows, ATO portal updates, and ASIC compliance while ensuring timely delivery of accounting jobs.

The role emphasizes strong organizational skills, attention to detail, and excellent English communication.