Remote Australian Public Practice Client Services Officer

Synct Inc.; Central Luzon; On-site; PHP 711,000 - 852,000; Full time

Job summary

Synct Inc. is seeking a Client Services Officer (Australian Accounting) to support an Australian public practice accounting firm. This fully remote, full-time role coordinates client communications, compliance, and administrative tasks from the Philippines.

You will work with Australian accountants, manage ATO and ASIC administration, maintain practice systems, and ensure timely, accurate work. A Bachelor’s degree and 2 years in Australian practice are required.

Qualifications

• Minimum of 2 years in Australian Public Practice client services or accounting support.

Responsibilities

• Support accountants with day-to-day client service and administrative tasks.
• Manage and maintain client records using Xero Practice Manager (XPM) and CRM systems.
• Prepare and send engagement letters, invoices, client correspondence, and other client documents.
• Lodge Income Tax Returns and BAS through the ATO Portal.
• Process ASIC annual reviews, company changes, and other compliance lodgements.
• Download and distribute ATO and ASIC correspondence to the appropriate team members.
• Follow up with clients to obtain outstanding information and required documentation.
• Monitor compliance deadlines and assist in ensuring work is completed on time.
• Maintain accurate electronic client files and practice documentation.
• Provide professional, timely, and confidential support to clients and the accounting team.
• Assist with workflow coordination and other administrative tasks as required.

Skills

Australian Public Practice experience

English communication

Multitasking

Education

Bachelor’s degree in Accounting, Finance, Business Administration, or related field

Tools

Xero

Xero Practice Manager (XPM)

ATO Portal

Microsoft Office

Job description

Synct Inc. is seeking a Client Services Officer (Australian Accounting) to support an Australian public practice accounting firm. This fully remote, full-time role coordinates client communications, compliance, and administrative tasks from the Philippines.

You will work with Australian accountants, manage ATO and ASIC administration, maintain practice systems, and ensure timely, accurate work. A Bachelor’s degree and 2 years in Australian practice are required.