Client Onboarding Tech Lead - File & API Connect

JPMorganChase

Philippines

On-site

PHP 900,000 - 1,500,000

Full time

5 days ago

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Job summary

JPMorganChase in the Philippines seeks a Client Technical Onboarding Senior Associate in Global Corporate Banking to onboard clients to file-based and API connectivity products, guiding technical setup and testing for inbound and outbound files by gathering requirements, validating formats, coordinating testing, and supporting production migration and verification.

You will work closely with Sales, Service, and Implementation partners, as well as Product, Connectivity, Operations, and Technology

Qualifications

Experience supporting client implementations in banking/treasury or tech-enabled services.
Strong client service and stakeholder management skills.
Experience implementing complex connectivity solutions (EBICS, SWIFT FIN, SWIFTNet FileAct, API).
Hands-on expertise with file formats (JSON, ISO 20022 XML, NACHA, EDI X12, flat files).
Ability to diagnose file/testing issues and drive resolution.

Responsibilities

Conduct scoping meetings to confirm product and technical requirements with clients.
Lead onboarding for file-based and API connectivity, including setup, testing, migration, and verification.
Gather, document, and validate client requirements and file specifications.
Analyze and validate file formats (JSON, ISO 20022 XML, NACHA, EDI X12, flat files).
Establish test environments, coordinate back-office testing, and track results to resolution.