VP, Global Onboarding — Treasury Payments Implementations

JPMorganChase; Manila; On-site; PHP 1,500,000 - 2,000,000; Full time

Job summary

JPMorganChase is seeking an Onboarding Team Lead in Manila to drive Treasury Products implementation and enhance client experiences. This role involves leadership of an experienced team, requiring strong strategic planning and risk management skills.

The ideal candidate has 10+ years in operations or project management and is skilled in emerging technologies. You will foster client-centric cultures and collaborate across functions to optimize onboarding processes.

Qualifications

• Minimum 10 years of experience in operations, project management, or client interactions.
• Must understand emerging technologies such as LLM and MS Copilot.
• Excellent communication skills both written and verbal.
• Strong analytical skills to effectively address client issues.
• Proficient in PC skills including Word, Excel, and PowerPoint.

Responsibilities

• Lead the Onboarding team in implementing Treasury Products and Services.
• Manage client expectations and build global relationships.
• Collaborate to streamline onboarding processes and leverage technology.
• Provide direction and support for successful complex global implementations.

Skills

Operations Management

Project Management

Client Relationship Management

Digital Fluency

Communication Skills

Problem-Solving Skills

Technical Proficiency

Tools

Project Management Software

Python

JavaScript

Job description

JPMorganChase is seeking an Onboarding Team Lead in Manila to drive Treasury Products implementation and enhance client experiences. This role involves leadership of an experienced team, requiring strong strategic planning and risk management skills.

The ideal candidate has 10+ years in operations or project management and is skilled in emerging technologies. You will foster client-centric cultures and collaborate across functions to optimize onboarding processes.