Client Handling & Inside Sales Executive

Jain International Trade Organisation - India; Hinoba-an; On-site; PHP 119,000 - 172,000; Full time

Job summary

Modernizing Trends Private Limited in Mumbai is seeking a Client Handling & Inside Sales Executive to be the first point of contact for clients visiting the Centre. You will manage front-desk engagement, explain offerings, and capture client requirements to ensure a smooth, professional client experience from entry to follow-up.

The role combines client touchpoints with centre operations and basic inside sales support, including follow-ups and coordination with the sales team.

Qualifications

• Front-desk client engagement required.
• Ability to explain products and services clearly to visitors.
• Strong organizational skills for records, visits and scheduling.
• Good communication with internal teams and departments.

Responsibilities

• Welcome and attend to walk-in clients in a professional manner.
• Provide clear orientation about the Centre, offerings, and processes.
• Explain live products and services confidently.
• Understand client requirements and guide them to solutions or internal teams.
• Maintain accurate client records and visit logs.
• Coordinate with sales team to convert inquiries into leads.

Skills

Client orientation

Inside sales

Lead follow-up

Front-desk engagement

Job description

Client Handling & Inside Sales Executive

Modernizing Trends Private Limited • Mumbai • Posted 8 months ago • Updated 8 months ago

Job Type: FullTimePermanent

Work Mode: Onsite

Experience: EntryLevel

Travel Requirements: No

Skills:

We are looking for a Client Orientation & Inside Sales Executive who will be the first point of contact for clients visiting the Centre. This role combines front-desk client engagement, centre operations, and basic inside sales support, ensuring a smooth, professional, and positive client experience from entry to follow-up.

Responsibilities

Client Handling & Orientation

• Welcome and attend to walk-in clients in a professional and friendly manner
• Provide clear orientation about the Centre, its offerings, and processes
• Explain live products and services confidently and accurately
• Understand client requirements and guide them to the appropriate solutions or internal teams
• Ensure a consistently positive and engaging client experience

Centre Operations & Management

• Oversee day-to-day operations of the Centre
• Ensure the Centre is clean, organised, and client-ready at all times
• Coordinate with internal teams to support client visits and demonstrations
• Monitor daily footfall and manage client flow efficiently

Inside Sales Support

• Capture client details and requirements during visits
• Support follow-ups through calls, messages, or emails
• Coordinate with the sales team to convert walk-ins and enquiries into leads
• Maintain basic lead status and assist in closing support where required

Administrative Responsibilities

• Maintain accurate client records, visit logs, and documentation
• Handle basic administrative tasks including data entry, reports, and follow-ups
• Schedule appointments and manage daily calendars
• Provide regular updates and reports to management

Coordination & Communication

• Act as a communication bridge between clients and internal teams
• Share client feedback and insights with relevant departments
• Ensure timely communication, coordination, and follow-ups