Collections & Billing Specialist

Federal Land NRE Global Inc.; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading real estate company in Makati is seeking a dedicated Collections Specialist to manage the full-cycle collection of past-due accounts. You will be responsible for conducting calls, resolving customer issues, and coordinating with internal departments to facilitate timely payments and achieve departmental goals. The ideal candidate will have strong communication skills and a customer-oriented approach.

Qualifications

• Experience in debt collection or accounts receivable roles.
• Ability to manage customer inquiries effectively.
• Proficient in maintaining detailed account records.

Responsibilities

• Conduct collection calls and correspondence.
• Resolve customer issues and address billing queries.
• Communicate with internal departments about account status.

Skills

Strong communication skills

Customer service orientation

Problem-solving skills

Job description

A leading real estate company in Makati is seeking a dedicated Collections Specialist to manage the full-cycle collection of past-due accounts. You will be responsible for conducting calls, resolving customer issues, and coordinating with internal departments to facilitate timely payments and achieve departmental goals. The ideal candidate will have strong communication skills and a customer-oriented approach.