Travel Experience Specialist (Entry-Level Friendly)

Metacom Careers; Philippines; On-site; PHP 167,000 - 279,000; Full time

Job summary

Metacom Careers in the Philippines is seeking enthusiastic Customer Service Representatives for our Travel and Hospitality Account. You will assist customers with travel-related inquiries, provide excellent support, and help create a seamless customer experience.

The role offers a pathway to grow in the BPO industry, with profiles for entry-level and experienced applicants, English proficiency required, and a competitive salary up to ₱25,000 depending on experience.

Qualifications

• No call center experience required.
• High School Graduate or Senior High School Graduate.
• Willing to be trained and develop a career in the BPO industry.
• At least 6 months of customer service or call center experience.
• CEFR Level B2 (English proficiency required).

Responsibilities

• Handle customer inquiries related to travel bookings, reservations, and services.
• Provide accurate information and assistance to customers through phone, chat, or other support channels.
• Resolve customer concerns professionally and efficiently.
• Deliver excellent customer service while maintaining quality standards.
• Assist with account-related requests and ensure customer satisfaction.

Skills

Good communication

Customer handling

Communication skills

Education

High School Graduate

Job description

Metacom Careers in the Philippines is seeking enthusiastic Customer Service Representatives for our Travel and Hospitality Account. You will assist customers with travel-related inquiries, provide excellent support, and help create a seamless customer experience.

The role offers a pathway to grow in the BPO industry, with profiles for entry-level and experienced applicants, English proficiency required, and a competitive salary up to ₱25,000 depending on experience.