Client Coordinator

AS White Global; Manila; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Great Place to Work certification

Global company trips and events

Comprehensive medical care for you and

Generous paid leave

LinkedIn Learning and training

Flexible work setup

Job summary

AS White Global is seeking an Administrative Assistant in Manila to support appointment scheduling and case management within a healthcare outsourcing environment. You will respond to inquiries, ensure accurate documentation, and help streamline workflows.

The role requires 2+ years in similar admin roles, strong communication, and ability to work efficiently in a high-volume setting onsite in Manila.

Qualifications

• 2+ years of experience in administrative or clerical roles within a healthcare outsourcing environment.
• Excellent written and verbal communication skills, with the confidence to raise issues and suggest process improvements.
• Scheduling or appointment coordination experience in healthcare is an advantage.
• Tech-savvy and proficient in Microsoft Office applications, with the ability to quickly learn new tools and systems.
• Ability to work independently and efficiently under pressure in a fast-paced, high-volume environment.
• Adaptable team player who thrives in a dynamic and evolving workplace.

Responsibilities

• Assist internal teams with administrative tasks to support appointment scheduling and case management
• Respond to inquiries and emails, providing timely acknowledgments and updates to relevant parties
• Ensure all documentation and data entries are complete, accurate, and up to date
• Identify and communicate issues, discrepancies, or process challenges to ensure prompt resolution
• Adapt to evolving processes, responsibilities, and workflow requirements as the role develops
• Process and update high volumes of appointment and case information across internal systems

Skills

Communication

Appointment scheduling

MS Office

Independent work

Team player

Education

2+ years administrative/clerical in healthcare outsourcing

Tools

Microsoft Office

Job description

Job Description

Be part of a well-respected global healthcare services firm delivering independent medical assessments, peer reviews, and compliance solutions—built on decades of industry expertise.

The Opportunity

Put your clerical and healthcare background to work in a rewarding role where you can make a tangible impact, support critical operations, and help shape more efficient and effective workflows while advancing your career.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

Staff Testimonial

“ASW is my second home and family. They have opened a lot of opportunities for me.” - Underwriting Assistant, ASW Philippines.

What You’ll Do

• Assist internal teams with administrative tasks to support appointment scheduling and case management
• Respond to inquiries and emails, providing timely acknowledgments and updates to relevant parties
• Ensure all documentation and data entries are complete, accurate, and up to date
• Identify and communicate issues, discrepancies, or process challenges to ensure prompt resolution
• Adapt to evolving processes, responsibilities, and workflow requirements as the role develops
• Process and update high volumes of appointment and case information across internal systems

Key Criteria

• Minimum of 2 years of experience in administrative or clerical roles within a healthcare outsourcing environment
• Excellent written and verbal communication skills, with the confidence to raise issues and suggest process improvements
• Scheduling or appointment coordination experience in healthcare is an advantage
• Tech-savvy and proficient in Microsoft Office applications, with the ability to quickly learn new tools and systems
• Ability to work independently and efficiently under pressure in a fast-paced, high-volume environment
• Adaptable team player who thrives in a dynamic and evolving workplace

Work setup:

• Manila (BGC, Taguig): 7:00 AM – 4:00 PM Pacific Time with a full onsite work arrangement.