Client Change Manager – Lead Cross-Functional Initiatives

Northern Trust Corp; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Northern Trust Corp in Manila is seeking a Manager, Client Change to lead cross-functional initiatives and ensure timely delivery of client change programs. You will oversee strategic direction, coordinate across teams, and mentor staff in a dynamic financial services environment.

The role requires strong communication, leadership, and project management capabilities, with a proven track record in change management within banking or asset servicing.

Qualifications

• Bachelor's degree (or higher) and relevant work experience.
• Excellent communication and stakeholder management skills.
• Experience leading cross-functional projects in financial services.

Responsibilities

• Lead strategic direction for client change initiatives across business units.
• Coordinate with multiple teams to ensure timely delivery and quality outcomes.
• Conduct performance management and staff development processes for the team.
• Develop goals, organize work, monitor activities, and manage budgeting inputs.
• Provide input for staffing decisions and training to staff.

Skills

Stakeholder mgmt

Leadership

Communication

Project management

Change mgmt

Education

Bachelor's degree

Tools

MS Office

Excel

PowerPoint

SQL

Job description

Northern Trust Corp in Manila is seeking a Manager, Client Change to lead cross-functional initiatives and ensure timely delivery of client change programs. You will oversee strategic direction, coordinate across teams, and mentor staff in a dynamic financial services environment.

The role requires strong communication, leadership, and project management capabilities, with a proven track record in change management within banking or asset servicing.