Manager, Client Change

Northern Trust Corp; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Northern Trust Corp in Manila is seeking a Manager, Client Change to lead cross-functional initiatives and ensure timely delivery of client change programs. You will oversee strategic direction, coordinate across teams, and mentor staff in a dynamic financial services environment.

The role requires strong communication, leadership, and project management capabilities, with a proven track record in change management within banking or asset servicing.

Qualifications

• Bachelor's degree (or higher) and relevant work experience.
• Excellent communication and stakeholder management skills.
• Experience leading cross-functional projects in financial services.

Responsibilities

• Lead strategic direction for client change initiatives across business units.
• Coordinate with multiple teams to ensure timely delivery and quality outcomes.
• Conduct performance management and staff development processes for the team.
• Develop goals, organize work, monitor activities, and manage budgeting inputs.
• Provide input for staffing decisions and training to staff.

Skills

Stakeholder mgmt

Leadership

Communication

Project management

Change mgmt

Education

Bachelor's degree

Tools

MS Office

Excel

PowerPoint

SQL

Job description

## Manager, Client ChangeApply: Manila, Philippines: Full time: Posted Today: R161712**About Northern Trust** As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Major Duties :1. Seasoned multi-disciplinary expert with extensive technical and / or business knowledge and functional expertise2. Focus of role is on execution of strategic direction of business function activities3. Carries out complex initiatives involving multiple disciplines and/or ambiguous issues4. Displays a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity5. Conducts performance management and career development processes, provides input for staffing and disciplinary actions and provides hands-on training to staff6. Develops periodic goals, organizes the work, sets short-term priorities, monitors all activities, and ensures timely and accurate completion of the work7. Provides input and support to budget management processKnowledge :Excellent oral and written communication skills are required In-depth Functional / Industry Knowledge is required Highly flexible and adaptable to change Leadership and organizational skills are required to determine the Business Unit's goals, resources needed, and to assess and develop the skills of staff.Experience :A College or University degree and/or relevant proven work experience is preferred. **Working with Us** As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. **Reasonable Accommodation** Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with. **About Our Manila Office** The Northern Trust Manila office celebrated a decade of excellence in 2024. Through agility, resiliency, innovation, and excellence, they have evolved into a dynamic hub with diverse capabilities and a thriving workforce of over 1,200 - driving meaningful impact and sustainable growth. Learn more.