Claims Support Specialist - Insurance & Compliance

QBE Insurance Group; Taguig; Sur place; PHP 400 000 - 650 000; Plein temps

Résumé du poste

QBE Insurance Group in the Philippines is seeking a Claims Administrator to join our team in Metro Manila. You will ensure compliance with policies and regulations, process claims payments within authority, and support underwriters with timely information on claims activity.

The role requires a Bachelor's degree and strong communication, customer service, and data entry skills. Proficiency in MS tools and basic insurance knowledge are preferred; experience in case management is a plus.

Qualifications

• Bachelor's degree or equivalent combination of education and work experience.
• Experience in claims administration is preferred.
• Proficiency in MS tools and data entry skills.

Responsabilités

• Ensure compliance with QBE policies, procedures and relevant legislations and regulations
• Raise and authorize claims payments for valid invoices within authority limits
• Maintain effective communication with customers
• Triage emails to correct claims handlers
• Identify recovery opportunities on claims
• Provide information on claims activity to underwriters and risk assessors

Connaissances

Customer service

MS Office

Analytical skills

English communication

Case management

Formation

Bachelor's Degree

Outils

MS Excel

Description du poste

QBE Insurance Group in the Philippines is seeking a Claims Administrator to join our team in Metro Manila. You will ensure compliance with policies and regulations, process claims payments within authority, and support underwriters with timely information on claims activity.

The role requires a Bachelor's degree and strong communication, customer service, and data entry skills. Proficiency in MS tools and basic insurance knowledge are preferred; experience in case management is a plus.