Chief Operating Officer (Real Estate)

Confidential Company; Makati; On-site; PHP 4,500,000 - 7,500,000; Full time

Job summary

Confidential Company in Makati, Philippines, seeks an experienced Chief Operating Officer to oversee day-to-day operations, align with strategic goals, and drive profitability.

The COO will lead cross-functional teams, implement KPIs, manage budgets, and ensure regulatory compliance while fostering a culture of learning and collaboration.

Qualifications

• At least ten years of experience as COO in an SEC-supervised company, preferably in property management/real estate.
• Bachelor’s degree in Business Administration/Accountancy/Finance or related field.
• Postgraduate degree (Master’s or Ph.D.) in Business Administration or related field preferred.

Responsibilities

• Develops and implements operational strategies aligned with the company’s goals.
• Ensures 100% occupancy on all company properties to lease.
• Generates new business opportunities and drives profitability.
• Leads multiple departments, fostering teamwork, learning, and open communication.
• Establishes KPIs and monitors performance to drive continuous improvements.
• Oversees vendor relationships and ensures compliance with SLAs and contracts.

Skills

Leadership

People development

Communication

Public relations

Analytical thinking

Risk management

Compliance management

Education

Bachelor’s degree in Business Administration/Accountancy/Finance

Postgraduate degree (Master’s or Ph.D.) in Business Administration or related field

Job description

The Chief Operating Officer (COO) is a high-ranking executive who is primarily responsible for overseeing and managing the day-to-day operations of the Company. The COO collaborates closely with the President and Chief Financial Officer (CFO), to ensure that the Company’s overall success and strategic goals are achieved.

DUTIES AND RESPONSIBILITIES

• Develops and implements operational strategies and plans that align with the Company's overall goals and objectives. This involves setting clear direction for the operational teams and ensuring that they are working towards the Company's vision and mission;
• Ensures 100% occupancy on all the Company’s properties to lease;
• Generates new business opportunities;
• Improves the value of the Company by ensuring high profitability and by remaining competitive in the real estate industry;
• Identifies opportunities for process optimization, efficiency enhancements, and cost reduction across various departments. Streamlines workflows and procedures to enhance productivity and effectiveness;
• Provides leadership and direction to all departments, nurtures a positive work culture that prioritizes teamwork and collaboration, culture of learning, and encourages open communication at all levels;
• Ensures that allocated resources, including budget, manpower, and technology, to various departments and projects, are used efficiently to maximize company's organizational capability and achieve desired business outcomes;
• Establishes key performance indicators (KPIs) and metrics to assess the performance of different operational functions. Regularly monitors and evaluates these metrics to identify areas for improvement in the deliverables and track progress;
• Identifies potential operational risks and develops strategies to mitigate them, and implements contingency plans to address potential disruptions to the business;
• Collaborates with other C-level executives and Department Heads to ensure alignment between operational efforts and the overall strategic direction of the Company;
• Oversees relationships with key vendors, suppliers, and partners to ensure that they are compliant with the Agreed-upon Contracts and Service Level Agreements (SLAs) and ensure timely and high-quality delivery of goods and services;
• Drives innovation and continuous improvement initiatives within the Company's operational processes by staying informed about industry trends and new technologies that could enhance efficiency and competitiveness;
• Leads the Company through challenging situations, such as economic downturns, market disruptions, or unforeseen crises. Develops and implements strategies to navigate these challenges to minimize negative impacts on the company operations;
• Provides regular reports to the President on operational performance, progress toward goals, and potential challenges. Presents actionable insights and recommendations for improvement. Spearheads Management Committee Meetings and provides regular reports to the Board of Directors;
• Develops and mentors operational leadership teams, identifying high-potential employees and fostering their growth within the Company; and
• Ensures that the Company's operational activities adhere to relevant laws, regulations, and industry standards.

Other tasks

• Performs other tasks that may assigned by the President from time to time.

JOB PROFILE

Educational Background

• Must have educational attainment equivalent to a Bachelor’s degree in Business Administration/Accountancy/Finance or any related course from a reputable college or university; and
• Preferably with a postgraduate degree (either Master’s or Ph.D.) in Business Administration or any related post-graduate degree.

Professional Background

• Minimum of ten (10) years of experience working as a Chief Operating Officer in an SEC -supervised company, preferably in the property management, development, and real estate industry.

Knowledge Requirements

• Must have extensive knowledge of managing a Company’s day-to-day operations while contributing to the overall strategic direction and success of the Company;
• Must have extensive knowledge in formulating policies and business strategies;
• Must have strong knowledge of real estate development processes, including mixed-use developmental requirements, zoning regulations, permits and licenses, and construction management;
• Must have an in-depth understanding of financial markets, investment analysis, and government regulations, particularly those specific to the Philippine Stock Exchange (PSE) and the Securities and Exchange Commission (SEC); and
• Must have strong leadership, strategic thinking, and the ability to manage complex operational challenges in the Real Estate Sector.

Skills Requirements

• Must have excellent leadership skills, with strong resolve and integrity;
• Must have excellent people development and people handling skills;
• Must have strong oral and written communication skills;
• Must have strong public relations skills;
• Must have strong analytical and critical thinking skills;
• Must have strong risk management skills; and
• Must have strong compliance management skills.