Chief Digital Adoption & Engagement

Metrobank; Makati; On-site; PHP 3,000,000 - 5,400,000; Full time

Job summary

Metrobank seeks a Head of Digital Adoption & Engagement to set the strategic direction for the bank's digital adoption agenda, drive enterprise-wide alignment on growth priorities, and ensure achievement of digital penetration, engagement, and channel migration objectives.

The role advances executive sponsorship, leads cross-functional teams across Digital Banking, Product, Branch Banking, Marketing, Analytics, Operations, and Customer Experience, and translates business goals into actionable

Qualifications

• Bachelor's degree in related field.
• 8–10 years of relevant experience in digital banking, digital growth, customer engagement, or related areas.
• At least 3–5 years in a leadership role.
• Strong strategic thinking, stakeholder management, communication, and presentation skills.

Responsibilities

• Define and lead the overall digital adoption and engagement strategy.

Skills

Strategic thinking

Stakeholder management

Communication

Presentation skills

Leadership

Education

Bachelor's degree in Business/Marketing/Management/Economics/Communications

Job description

Metrobank seeks a Head of Digital Adoption & Engagement to set the strategic direction for the bank's digital adoption agenda, drive enterprise-wide alignment on growth priorities, and ensure achievement of digital penetration, engagement, and channel migration objectives.

The role advances executive sponsorship, leads cross-functional teams across Digital Banking, Product, Branch Banking, Marketing, Analytics, Operations, and Customer Experience, and translates business goals into actionable