Telco Account (Chat Support)

Telesys BPO; Manila; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse, inclusive, and supportive workplace

Job summary

A customer service provider in Metro Manila is hiring for the position of Call Center Agent. The role involves being the first point of contact for customers, where you'll address inquiries and resolve issues while providing excellent service. The position offers a competitive salary along with performance-based incentives and benefits. Candidates should be high school graduates with strong communication skills and the ability to work in a dynamic environment. Promotion opportunities and a supportive workplace culture are also part of the offer.

Qualifications

• High School graduate, college level or degree is an advantage.
• Strong communication skills are required.
• Open to applicants with or without BPO experience.

Responsibilities

• Handle customer inquiries and resolve concerns.
• Deliver top-tier service with every interaction.
• Work in a fast-paced, high-volume call environment.

Skills

Strong communication skills

Customer service experience

Education

High School graduate (college level or degree is an advantage)

Job description

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Position: Call Center Agent/CSR

Job Type: Full-Time | Shifting Schedule

Location: Within Metro Manila

We’re looking for dedicated and customer-focused individuals to join our team as Call Center Agents. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

• Competitive salary with performance-based incentives
• HMO & dental benefits
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

• High School graduate (college level or degree is an advantage)
• Strong communication skills
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays