Chat & Email Support Representative Great Benefits

Hammerjack Pty Ltd; Philippines; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Performance bonuses

Paid training

Career growth opportunities

Job summary

Hammerjack Pty Ltd is hiring Customer Service Representatives in Quezon City to handle inquiries across Healthcare, Financial, Travel, Retail, Insurance, Tech Support, and more. No prior BPO experience required; paid training provided and opportunities for growth.

You will work onsite at West Avenue, Quezon City with shifting schedules, including weekends and holidays, and contribute to delivering accurate, professional customer support across channels.

Qualifications

• High School or Senior High School graduate
• College level or graduates are welcome
• No BPO experience required
• Fresh graduates and first-time BPO applicants welcome
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Handle customer inquiries through phone, chat, or email
• Provide accurate information and appropriate solutions
• Resolve customer concerns professionally
• Document customer interactions
• Escalate complex concerns when necessary
• Meet quality and customer satisfaction targets

Skills

English communication

Basic computer skills

Education

High School Diploma

Senior High School Diploma

College level or graduates welcome

Job description

Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required

Quick Job Overview

Position: Customer Service Representative (CSR)

Salary: Up to ₱26,000 monthly basic salary

Location: Quezon City

Work Setup: Onsite

Employment Type: Full-time

Experience: No BPO or call center experience required

Job Description

We are hiring Customer Service Representatives in Quezon City for various accounts, including Healthcare, Financial, Travel, Retail, Insurance, Technical Support, Sales, Hotel Reservation, Telecommunications (Telco), and other Customer Support Accounts. Assist customers with inquiries and concerns while providing accurate, professional, and efficient support.

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Qualifications

• High School or Senior High School graduate
• College level or graduates are welcome
• No BPO experience required
• Fresh graduates and first-time BPO applicants welcome
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Handle customer inquiries through phone, chat, or email
• Provide accurate information and appropriate solutions
• Resolve customer concerns professionally
• Document customer interactions
• Escalate complex concerns when necessary
• Meet quality and customer satisfaction targets

Training & Work Setup

• Onsite: West Avenue, Quezon City
• Shifting schedule, including weekends and holidays
• Paid training provided

Why Apply

Start your BPO career with no prior BPO experience required. Gain valuable experience across different industries and accounts while receiving paid training and opportunities for career growth.