Chat and Email Support Financial Account Open for Newbie

Caldwell Communications; Pasig; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Up to ₱26,000 monthly basic salary

Performance incentives and bonuses

Paid training

Career growth opportunities

Job summary

Caldwell Communications in Quezon City is hiring a Customer Service Representative for Financial Accounts to handle inquiries via phone, chat, or email and deliver accurate financial support.

No prior BPO experience required; fresh graduates are welcome. Training is provided onsite, with opportunities for career growth and a monthly salary up to ₱26,000.

Qualifications

• No BPO or call center experience required
• Fresh graduates welcome
• Strong English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Handle customer inquiries through phone, chat, or email
• Assist with financial and banking concerns
• Process or provide support for payments and transactions
• Resolve customer concerns professionally
• Document customer interactions
• Meet quality and customer satisfaction targets

Skills

Good English communication skills

Basic computer skills

Willing to work onsite and shifting

Education

High School or Senior High School graduate

College level or graduates welcome

Job description

Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required

Quick Job Overview

Position: Customer Service Representative – Financial Account

Salary: Up to ₱26,000 monthly basic salary

Location: Quezon City

Work Setup: Onsite

Employment Type: Full-time

Experience: No BPO or call center experience required

Job Description

We are hiring Customer Service Representatives for Financial, Banking, Billing, Payment, and other Customer Support Accounts in Quezon City. Assist customers with account inquiries, billing, payments, transactions, credit card concerns, and other financial service needs while providing accurate and professional support.

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Qualifications

• High School or Senior High School graduate
• College level or graduates are welcome
• No BPO experience required
• Fresh graduates and first-time BPO applicants welcome
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Handle customer inquiries through phone, chat, or email
• Assist with financial and banking concerns
• Process or provide support for payments and transactions
• Resolve customer concerns professionally
• Document customer interactions
• Meet quality and customer satisfaction targets

Training & Work Setup

• Onsite: West Avenue, Quezon City
• Shifting schedule, including weekends and holidays
• Paid training provided

Why Apply?

Start your BPO career with no prior BPO experience required. Gain valuable experience in Financial, Banking, Billing, Payment, and Customer Support Accounts while receiving paid training and opportunities for career growth.