CGM Technical Support Supervisor

Dexcom Philippines; Manila; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Comprehensive benefits program

Career development opportunities

Growth opportunities on a global scale

Job summary

Dexcom Philippines is seeking a Supervisor for its Technical Support team to lead a high-performing group focused on customer service and technical support. You will motivate your team to meet performance metrics while handling escalations and operational improvements.

The role requires experience in managing support teams, strong communication skills, and a customer-focused mindset. Join us in making a difference in diabetes management and health improvement!

Qualifications

• Experience leading teams in a call center or customer service environment.
• Strong coaching and mentoring abilities.
• Ability to manage changing priorities and operational demands.

Responsibilities

• Lead and develop a Technical Support team.
• Motivate team to achieve performance metrics.
• Support troubleshooting and technical assistance.

Skills

Leadership

Customer service

Problem-solving

Communication

Coaching

Analytics

Job description

Dexcom Philippines is seeking a Supervisor for its Technical Support team to lead a high-performing group focused on customer service and technical support. You will motivate your team to meet performance metrics while handling escalations and operational improvements.

The role requires experience in managing support teams, strong communication skills, and a customer-focused mindset. Join us in making a difference in diabetes management and health improvement!