CDI Team Lead & Coach - Healthcare Documentation

Vee Healthtek; Manila; Hybrid; PHP 900,000 - 1,800,000; Full time

Benefits offered by this job

HMO Coverage

13th Month Pay

Service Incentive Leave

Unused Leave Monetization

Night Differential

Working Hours: 8h/day

Annual Performance Appraisal

Other Leaves

Job summary

Vee Healthtek is hiring a CDI Team Leader/Trainer to guide a Manila-based CDI team. You will oversee daily operations, coach staff, and ensure accurate documentation and coding in line with AHIMA/ACDIS standards. The role requires collaboration with US CDI leadership and cross-functional teams.

You will supervise performance reviews, monitor queues and SLAs, and lead onboarding and skills development. Night shifts may apply with on-site or hybrid work arrangements in the Philippines.

Qualifications

• Minimum 5–7 years CDI experience in US healthcare or BPO/KPO setting.
• At least 2–3 years in supervisory or senior CDI role.
• Experience with ICD-10-CM/PCS and DRG optimization.
• Experience with CDI software platforms listed above.

Responsibilities

• Supervise CDI Specialists with coaching and performance reviews.
• Monitor queues, productivity, query volumes, and SLAs.
• Support onboarding and skills development to drive quality.
• Oversee inpatient/outpatient reviews and coding accuracy.
• Validate diagnoses, HCC scores, DRG, and ICD-10-CM/PCS coding with teams.
• Review clinical queries for compliance with AHIMA/ACDIS standards.
• Track metrics and escalate issues; conduct internal audits.
• Ensure CDI policies and HIPAA, PHI security compliance.
• Prepare quality and trend reports for CDI leadership.
• Serve as Manila-based contact for US CDI stakeholders.
• Collaborate with US CDI leadership on goals and SOPs.

Skills

Leadership

Coaching

Communication

Team supervision

Quality improvement

Mentoring

Problem solving

Education

Bachelor’s degree in nursing or allied health

Formal CDI training/certification

Tools

Epic Guesthouse

Solventum CDI Collaborate

3M 360 Encompass

Nuance CDI

Optum CDI Advisor

Job description

Vee Healthtek is hiring a CDI Team Leader/Trainer to guide a Manila-based CDI team. You will oversee daily operations, coach staff, and ensure accurate documentation and coding in line with AHIMA/ACDIS standards. The role requires collaboration with US CDI leadership and cross-functional teams.

You will supervise performance reviews, monitor queues and SLAs, and lead onboarding and skills development. Night shifts may apply with on-site or hybrid work arrangements in the Philippines.