CDI/DRG Team Lead — Onsite in Ortigas

Global Group Innovative Services, Inc.; Quezon City; On-site; PHP 600,000 - 800,000; Full time

Job summary

A leading BPO service provider is seeking a Team Lead with at least 1 year of experience in Clinical Documentation Improvement (CDI) and DRG-related processes. In this onsite role in Ortigas, you will lead a team of healthcare specialists, ensuring productivity targets and compliance with healthcare documentation standards. Strong leadership and communication skills are essential for success in this position.

Qualifications

• At least 1 year of experience as a Team Lead in a BPO or healthcare outsourcing environment.
• Minimum 1 year of hands-on experience with CDI and/or DRG processes.
• Knowledge of medical coding standards and healthcare compliance is a plus.

Responsibilities

• Lead and manage a team of CDI/DRG specialists to meet productivity and quality benchmarks.
• Monitor and evaluate team performance; provide regular coaching and feedback.
• Ensure compliance with healthcare documentation standards and coding guidelines.

Skills

Leadership

Communication

Organization

Job description

A leading BPO service provider is seeking a Team Lead with at least 1 year of experience in Clinical Documentation Improvement (CDI) and DRG-related processes. In this onsite role in Ortigas, you will lead a team of healthcare specialists, ensuring productivity targets and compliance with healthcare documentation standards. Strong leadership and communication skills are essential for success in this position.