CCTV Operator

BEYONDSIGHT PHILIPPINES, INC.; Metro Manila; On-site; PHP 223,000 - 312,000; Full time

Job summary

BEYONDSIGHT PHILIPPINES, INC. seeks a vigilant Control Center Monitor to process motion alarms and live video feeds, observe for threats, and escalate risks to clients for immediate resolution.

You will document monitoring events, ensure cameras are fully operational, and troubleshoot technical issues while maintaining punctuality for full shifts in Ortigas, Pasig City, including evenings and holidays.

Qualifications

• Bachelor's/College degree required.
• Comfortable in front of a computer for long periods.
• Able to use keyboard and mouse proficiently.
• Proficient with Microsoft Word and Excel; basic email and web browsing.
• Fluent in Filipino and English.
• Willing to work in Ortigas, Pasig City.
• Open to evenings, weekends, and holidays.
• Experience in Security, Armed Forces, Protective Services, Video Surveillance, or related field is a plus.

Responsibilities

• Monitor control center systems by processing motion triggered alarms and live video feeds.
• Understand and observe video feeds to identify threats and risks.
• Escalate threats and risks to clients for immediate resolution.
• Record pertinent monitoring events for archiving and investigation.
• Ensure all cameras and control center components are operational.
• Identify and troubleshoot various technical problems and escalate as needed.
• Maintain attendance and timeliness; arrive prepared for full shift.

Skills

Computer literacy

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Email

Web browsing

Job description

About the role

Monitor the control center systems by processing motion triggered alarms and live video feed, understanding and observing video feeds, identifying threats and risks, and escalating threats and risks to clients for immediate resolution. Record pertinent monitoring events for archiving and investigation.

Key responsibilities

• Monitor the control center systems by processing motion triggered alarms and live video feed


• Understand and observe video feeds


• Identify threats and risks


• Escalate threats and risks to the clients for immediate resolution


• Record pertinent monitoring events for archiving and investigation


• Ensure all components of the control center are fully operational by validating that all cameras are in working order


• Understand and identify various technical problems


• Escalate technical issues in a timely and complete manner


• Ensure diligence in attendance and timeliness


• Come to the office prepared to render a full shift

About you

• Possess a Bachelor's/College Degree


• Comfortable in front of the computer over long periods of time


• Comfortably manipulate a computer using keyboard and mouse


• Knowledgeable in Microsoft Office suite including Word and Excel, email, web browsing


• Required language(s): Filipino, English


• Willing to work in Ortigas, Pasig City


• Open to work during evenings, weekends and holidays


• Experience in Security/Armed Forces/Protective Services, Video Surveillance Monitoring or equivalent is a plus but not required