CCTV Operator

MicroSourcing; Manila; On-site; PHP 200,880 - 301,320; Full time

Benefits offered by this job

Healthcare coverage

Paid time-off

Group life insurance

Performance bonuses

Team events

Flexible schedule

Job summary

MicroSourcing in Manila is seeking a CCTV Operator to monitor hotel CCTV 24/7, raise alerts, and coordinate with on-site staff during incidents. You will also produce daily logs and detailed incident reports with precise timestamps.

The role requires at least 5 years in security surveillance within hospitality or high-traffic environments, strong English communication, and proficiency in Word/Excel for reporting. Onsite work at MOA, Pasay with night/weekend shifts.

Qualifications

• Excellent oral and written communication skills in English for clear incident reporting and radio coordination.
• Proficiency in Microsoft Office applications, specifically Word and Excel, for daily reporting and data logging.
• Exceptional multitasking ability with the focus required to monitor multiple camera feeds simultaneously for extended periods.
• Ability to work adaptive schedules, including night shifts, weekends, and holidays, to support 24/7 operations.

Responsibilities

• Monitor all hotel CCTV cameras on a 24/7 schedule to identify security incidents and safety risks in real time.
• Raise immediate alerts to hotel management and coordinate with on-site staff during active security events.
• Produce daily monitoring logs and detailed incident reports featuring clear observations and precise timestamps.
• Conduct regular camera functionality checks and elevate outages, blind spots, or system faults to technical teams.
• Adhere strictly to data privacy, security protocols, and access control policies to protect sensitive surveillance footage.

Skills

English communication

Microsoft Word

Microsoft Excel

multitasking

Job description

Discover your 100% YOU with MicroSourcing!

Job Overview

Position: CCTV Operator

Location: MOA, Pasay

Work setup & shift: Onsite | Dayshift

Why join MicroSourcing?

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a CCTV Operator, you will:

• Monitor all hotel CCTV cameras on a 24/7 schedule to identify security incidents and safety risks in real time.
• Raise immediate alerts to hotel management and coordinate with on-site staff during active security events.
• Produce daily monitoring logs and detailed incident reports featuring clear observations and precise timestamps.
• Conduct regular camera functionality checks and elevate outages, blind spots, or system faults to technical teams.
• Adhere strictly to data privacy, security protocols, and access control policies to protect sensitive surveillance footage.

Requirements (Non-negotiables)

• Minimum of 5 years of professional experience in security surveillance or CCTV monitoring within the hospitality or high-traffic industry.
• Excellent oral and written communication skills in English for clear incident reporting and radio coordination.
• Proficiency in Microsoft Office applications, specifically Word and Excel, for daily reporting and data logging.
• Exceptional multitasking ability with the focus required to monitor multiple camera feeds simultaneously for extended periods.
• Ability to work adaptive schedules, including night shifts, weekends, and holidays, to support 24/7 operations.

Preferred Skills/Expertise

• Prior experience working specifically within a hotel or resort security environment.
• Strong understanding of data privacy laws and ethical standards regarding video surveillance.
• Demonstrated ability to identify subtle behavioral cues or environmental risks before they elevate into incidents.
• Knowledge of various CCTV software platforms and remote monitoring technologies.
• Proven track record of working effectively under pressure during emergency or high-stress situations.

For more information, visit https://www.microsourcing.com/