CCA4 - Customer Service Representative/Healthcare - 22.01

Magellan Solutions; Mandaluyong; On-site; PHP 223,000 - 335,000; Full time

Job summary

TytoCare Inc. is seeking a Customer Service Representative for healthcare-related duties in a live-demo capacity. The role involves presenting the medical device and associated platform to end-users via tele-demo sessions.

The candidate should have a medical background (nurses preferred) and be comfortable performing live demonstrations for clients, including insurance-company stakeholders.

Qualifications

• Medical field background preferred (nurses). Not necessarily licensed.
• Must be telegenic to perform live demos for customers.

Responsibilities

• They will be doing live demos when needed by a specific client tied up with TytoCare.
• The demo will have to do with the gadget or tool plus the platform.

Skills

Technical skills

Telegenic

Job description

CCA4 - Customer Service Representative/Healthcare - 22.01

Job Openings CCA4 - Customer Service Representative/Healthcare - 22.01

About the job CCA4 - Customer Service Representative/Healthcare - 22.01

BASIC FUNCTIONS:

TytoCare Inc. offers specialized devices to help patients do basic diagnosis or medical exams in the comfort of their homes. The agents' tasks:

• They will be doing live demos when needed by a specific client (insurance company) tied up with Tytocare. The customers are the end- users of the insurance company.
• The demo will have to do with the gadget or tool plus the platform

KEY RESULT AREAS:

• Campaign Specific KPIs - TBD

COMPETENCIES NEEDED:

• Technical skills because they will have to learn the use for the Medical Device

QUALIFICATIONS:

• Medical field background preferably nurses. Not necessarily licensed.
• Telegenic since they will do live demos to customers