CBS - HEAD BUSINESS PERFORMANCE MANAGEMENT

Metrobank; Philippines; On-site; PHP 2,000,000 - 3,200,000; Full time

Job summary

Metrobank in Makati City seeks a Head, Business Performance Management to lead sector-wide planning, monitoring, and governance of KPIs across Consumer Business lines. You will translate strategies into measurable outcomes, provide forward-looking insights, and enable disciplined decision-making through robust frameworks.

You will partner with CBS leaders on budget planning, targets, and forecasting, while establishing monthly, quarterly review cadences and proactive improvement initiatives to

Qualifications

• College graduate of any business, statistical or mathematical course.
• Demonstrates ability to plan and can handle multiple tasks/projects simultaneously while meeting deadlines and maintaining standards of quality.
• Excellent communication and presentation abilities.
• Strong working knowledge of MS Word, Excel, and PowerPoint.
• Excellent analytical competencies with financial data and market information.
• Must have 10-12 years of experience in business planning and guiding others toward goals.

Responsibilities

• Leads the design and execution of the Consumer Business performance management framework at product-, segment-, and sector-level.
• Partners with business and finance leaders in annual budget planning, targets, and forecasting of KPIs.
• Establishes performance review cadences to track progress and recommend corrective actions.
• Provides actionable insights and forward-looking analysis for strategic decisions.
• Identifies trends, cost drivers, and gaps versus targets, recommending improvements.
• Supports Sector Head with dashboards, scorecards, and briefing materials.
• Manages regular forecasts and implements financial control policies for expenses.
• Builds networks with CBS leaders to ensure consistency of budget communication.

Skills

Negotiation

Teamwork

Communication

Presentation

Analytical thinking

Education

Business, statistics, or mathematics degree

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Job Description:

Be #InGoodHands with Metrobank

Here at Metrobank, we dont simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobanks strong heart for the community, you have the chance to give back and make worthwhile contributions to our nations economic and social development. With Metrobank, a meaningful life is within your reach!

Position Title: Head, Business Performance Management

Job Summary:

• The Head of Business Performance Management is responsible for leading the sector-wide planning, monitoring, and governance of key business performance indicators across the product lines of the Consumer Business Sector.
• This role collaborates closely with CBS senior leadership to translate strategic priorities into measurable outcomes, provide forward-looking performance insights, and enable disciplined decision-making through robust performance management frameworks.
• Identifies drivers of revenue growth and provides insights for revenue optimization and cost minimization
• Performs cost analysis and assists the business to make sound decisions in terms of budget utilization
• Manages the planning and execution of the annual budget planning exercise of the sector

Specific Duties & Responsibilities:

• Leads the design and execution of the Consumer Business performance management framework – on a product-, segment-, and sector-level - ensuring alignment with overall business strategies and financial plans.
• Partners with business and finance leaders in annual budget planning, target setting, and periodic forecasting of key business and financial KPIs.
• Establishes performance review cadences (monthly, quarterly, and ad-hoc) to track progress, identify risks and opportunities, and recommend corrective actions
• Provides actionable insights and forward-looking analysis to support strategic and tactical decision-making
• Identifies emerging trends, performance drivers, cost drivers, and gaps versus targets (including deviations), and proactively recommends improvement initiatives
• Supports Sector Head with concise performance dashboards, scorecards, and briefing materials
• Provides timely and relevant management information on a regular (e.g., daily, weekly, monthly) basis focusing on key financial result areas and performance indicators
• Manages regular forecasts (trajectory) of financial performance of the sector based on revised assumptions, recent trends, directions, and/or actual figures
• Implements financial control policies, processes and procedures for the business, particularly on expense management
• Partners with CBS business units on post implementation review of the financial performance of implemented initiatives
• Builds and maintains a network with the CBS leaders to ensure consistency of approach and communication of budget agenda items
• Handles other business performance and strategic support related functions as may be assigned on an ad hoc basis

Qualifications:

• College graduate of any business, statistical or mathematical course.
• Must have 10-12 years of experience in business planning and in guiding individuals toward goal achievement using negotiation, teamwork/collaboration, motivation and staff development skills including ability to act as a role model within the organization
• Demonstrates ability to plan and can handle multiple tasks/projects simultaneously while meeting deadlines and maintaining standards of quality.
• Good interpersonal skills with a high capacity to liaise with various external and internal offices.
• Excellent communication and presentation abilities
• Strong working knowledge of MS Word, Excel, and PowerPoint
• Excellent analytical competencies especially in working with various types of financial data and market information and developing strategic papers and high level management reports
• Strong critical, creative and strategic thinking based on data
• Ability to work with various levels in the organization and present ideas to Senior Management Team
• Must be detail oriented with superior follow through capabilities

Other Details:

Rank: Senior Officer

Unit: Consumer Business Sector – Decision Management Division

Location: Metrobank Card Center, Makati City

Requirements: