Catering Ops & Client Relations Specialist

MCVO Talent Outsourcing Services; Philippines; On-site; PHP 420,000 - 720,000; Full time

Job summary

MCVO Talent Outsourcing Services seeks a Senior Virtual Assistant / Catering Admin in the Philippines to support catering operations and drive sales growth. You’ll provide detail-oriented administrative and operational support, coordinating orders, communications, and client service to help meet revenue targets.

The role emphasizes relationship building with repeat clients, strong English communication, and the ability to work US hours and fast-moving operations within a catering-focused

Qualifications

• 6–8 years work experience.
• 4 years experience with a US company.
• Minimum 3 years administrative experience; restaurant or catering preferred.
• Fluent in English (written and spoken).
• Intermediate Excel/Google Docs proficiency.
• Tech-savvy and quick to learn new apps.
• Ability to work US hours and multi-task.
• Strong communication and attention to detail.

Responsibilities

• Manage emails, inbound calls, and online orders efficiently.
• Oversee order routing via Monkey Media for accurate deliveries.
• Communicate order details with stores and managers.
• Support large catering orders with service, delivery, and setup.
• Assist plans to exceed sales targets and expand client base.
• Support social media activities and client outreach.
• Contribute to marketing plans to drive revenue.
• Lead the development of training materials.
• Build and maintain relationships with catering clients.
• Maintain accurate sales and operational records; ensure policy compliance.

Skills

Client management

English fluency

Administrative support

Multi-tasking

Excel/Sheets

Tech savviness

US hours

Communication

Attention to detail

Tools

Monkey Media

Google Docs

Job description

MCVO Talent Outsourcing Services seeks a Senior Virtual Assistant / Catering Admin in the Philippines to support catering operations and drive sales growth. You’ll provide detail-oriented administrative and operational support, coordinating orders, communications, and client service to help meet revenue targets.

The role emphasizes relationship building with repeat clients, strong English communication, and the ability to work US hours and fast-moving operations within a catering-focused