Cashflow Optimizer: AR & Collections Specialist

Concepcion Business Services, Inc.; Muntinlupa; On-site; PHP 279,000 - 446,000; Full time

Job summary

Concepcion Business Services, Inc. is seeking a collections professional to conduct customer calls, verify payments, and resolve deductions. The role coordinates daily field assignments, tags disputes, and maintains records in SAP and SA Dispute Management.

You will prepare collection letters, overdue remarks, and respond to requests while ensuring SOAs are issued timely. The ideal candidate will handle aging balances, prepare direct deposit invoices, and participate in resolving finance tickets

Responsibilities

• Conduct collection calls to customers to follow up and confirm payments and resolve deductions
• Schedule and monitor daily field collection assignments to ensure timely payments
• Tag invoices with disputes according to reason codes
• Maintain collection notes in SAP Collection Management
• Log disputes in SA Dispute Management
• Prepare collection letters as per policy and top overdue remarks per SBU
• Attend and resolve Askfinance tickets assigned to collection team
• Monitor accounts to ensure SOA issuance
• Prepare collection letters based on aging balances
• Prepare invoice applications for direct deposit payments

Job description

Concepcion Business Services, Inc. is seeking a collections professional to conduct customer calls, verify payments, and resolve deductions. The role coordinates daily field assignments, tags disputes, and maintains records in SAP and SA Dispute Management.

You will prepare collection letters, overdue remarks, and respond to requests while ensuring SOAs are issued timely. The ideal candidate will handle aging balances, prepare direct deposit invoices, and participate in resolving finance tickets