About the role
We are seeking a detail-oriented and organized Entry-Level Cash Application Staff to support our accounts receivable and finance operations. You will ensure accurate, timely processing of customer payments, proper linking of funds to invoices, and precise documentation of all cash-related transactions—working closely with Collections, Ecommerce, Treasury, Billing, and Tax teams to maintain financial accuracy and compliance.
Key responsibilities
- Receive and review payment application documents submitted by third-party collectors and credit & collection team members
- Match and link unapplied credits and advances to corresponding customer invoices, following reconciliation outputs and requests from Collections and Ecommerce teams
- Identify and correctly allocate customer payments received across multiple bank accounts using reports provided by the Treasury team
- Record short payments in SAP with accurate and appropriate reason codes, and escalate these to responsible teams (Billing, Sales, etc.) for timely resolution
- Review, validate, and prepare Refund Proposals (RFP) for customer refunds, ensuring full visibility to teams handling follow-up actions
- Process and book creditable withholding tax certificates in the system; transmit processed documents to the Tax Team to support BIR filing requirements
- Prepare Request for Credit Memos (RCM) to assist Billing Associates with credit note issuance
- Forward complete and verified payment documents to the Relationship Manager (RM)
- Maintain systematic, secure filing of all records related to cash application and accounts receivable adjustments
- Issue system-generated collection receipts within 7 working days from payment processing
About you
- Bachelor's degree in Accountancy (BSA) or any Business-Related course
- Fresh graduates or early-career candidates welcome—this is an entry-level role
- Strong attention to detail and accuracy in data handling
- Basic computer literacy; familiarity with ERP or accounting systems is an advantage
- Good organizational and communication skills
- Ability to follow procedures and meet deadlines consistently