Cash Application Analyst -B2B Account Receivable

Gratitudeindia; Taguig; On-site; PHP 250,000 - 450,000; Full time

Job summary

Gratitudeindia is seeking a Cash Application Analyst to accurately apply customer payments and reconcile accounts within a high-volume B2B environment. The role supports cash flow and requires capable handling of exceptions, with a readiness to work US shifts for global customers.

The candidate should have 2–5 years in cash application or AR posting, experience with ERP systems (NetSuite/SAP/Oracle), and strong analytical and communication skills to collaborate with internal and external

Qualifications

• Bachelor's degree in Commerce / Finance / Accounting and 2-5 years of relevant experience.
• Experience in cash application, bank reconciliations, payment research, and exception management in high-volume environments.
• Experience with ERP systems such as NetSuite, SAP, Oracle or similar platforms; exposure to AR tools preferred.
• Strong analytical skills, attention to detail, MS Office proficiency, and effective communication.

Responsibilities

• Process and apply customer payments received through ACH, Wire, Lockbox and other channels.
• Investigate unapplied or unidentified cash and perform payment research.
• Perform account reconciliations and resolve short payments and discrepancies.
• Collaborate with Collections, Billing, disputes and customers to resolve payment exceptions.
• Support month-end activities and maintain accurate transaction records.
• Ensure compliance with SLAs, productivity targets and quality standards.

Skills

Cash application

Bank reconciliations

Payment research

Exception management

ERP systems

NetSuite

SAP

Oracle

MS Office

Communication

Education

Bachelor's degree in Commerce / Finance / Accounting

Job description

Job title: Cash Application Analyst - B2-5 years in B2B cash application / AR posting Industry: B2B / SaaS / Technology / Shared Services Work Setup: Onsite in Aura Taguig Shift: Night Shift

Role Summary:

Responsible for accurate and timely application of customer payments, reconciliation of accounts and resolution of cash exceptions to support efficient cash flow management and reduce unapplied cash. Candidates should be open to working in US shifts to support customers across delivery locations.

Key Responsibilities:

Relevant experience in Accounts Receivable, B2B Cash Application, or Order-to-Cash processes in a shared services environment is preferred. Process and apply customer payments received through ACH, Wire, Lockbox and other payment channels. Investigate unapplied or unidentified cash and perform payment research. Perform account reconciliations and resolve short payments and discrepancies. Collaborate with Collections, Billing, disputes and customers to resolve payment exceptions. Support month-end activities and maintain accurate transaction records. Ensure compliance with SLAs, productivity targets and quality standards.

Required Skills:

Bachelor's degree in Commerce / Finance / Accounting 2-5 years of relevant experience Experience in cash application, bank reconciliations, payment research, and exception management in a high-volume environment. Experience working with ERP systems such as NetSuite, SAP, Oracle, or similar platforms and exposure to AR tools is preferred. Strong analytical skills, attention to detail, and proficiency in MS Office required. Strong and Effective communication and the ability to collaborate with internal and external stakeholders.

Pre-screening Notes:

B2B Cash application years of experience: Accounts Receivable years of experience: ERP System/s used: College Degree finished: Last Drawn Salary: Expected Salary: Able to work onsite in Aura Taguig with a night shift schedulle