Carpark Operations Supervisor: Revenue & Safety

SM Supermalls; Manila; On-site; PHP 350,000 - 550,000; Full time

Job summary

SM Supermalls is seeking an Operations Supervisor for Carpark Operations (Probationary) at SM City San Lazaro, Manila. You will oversee carpark operations, traffic flow, and service quality to deliver efficient, safe experiences for customers.

Responsibilities include supervising cashiers, security, and janitorial staff; analyzing sales and performance reports; and implementing revenue-boosting ideas while upholding carpark policies and safety standards.

Qualifications

• 2–5 years of experience in carpark or mall operations.
• Experience supervising cashiers, security and janitorial staff.
• Ability to analyze sales and performance reports and coordinate with accounting.

Responsibilities

• Oversee carpark operations by monitoring facilities, traffic flow and service quality.
• Manage financial reporting and coordination with accounting for accuracy and compliance.
• Supervise personnel including cashiers, security and janitorial staff.
• Ensure equipment and materials upkeep through inspections and inventory management.
• Develop and support team performance through training and coaching.

Skills

Sales Management

Project Management

Problem Solving

Legal & Regulatory Compliance

Customer Orientation

Complaint Management

Communication

Cash Management

Job description

SM Supermalls is seeking an Operations Supervisor for Carpark Operations (Probationary) at SM City San Lazaro, Manila. You will oversee carpark operations, traffic flow, and service quality to deliver efficient, safe experiences for customers.

Responsibilities include supervising cashiers, security, and janitorial staff; analyzing sales and performance reports; and implementing revenue-boosting ideas while upholding carpark policies and safety standards.