Cargo Representative

Flash Cargo Logistics Network Inc; Philippines; On-site; PHP 180,000 - 240,000; Full time

Job summary

Flash Cargo Logistics Network Inc is seeking a Warehouse Cargo Representative in the Philippines to perform cargo acceptance, loading, and releasing at our warehouses and branches. You will ensure accurate documentation, inspect cargo, and coordinate with the team to maintain security and efficiency.

Ideal candidates have vocational or college-level education, experience in cargo logistics, and skills in MS Excel and customer service.

Qualifications

• Capable of lifting up to 50kgs.
• Computer literate; proficient in MS Excel and Word.
• Experience in domestic airfreight and logistics is a plus.
• Customer service awareness.

Responsibilities

• Perform general or high-value cargo procedures for acceptance, airline loading, and releasing when assigned in delivery, pick-up, or at the warehouse/branches.
• Accurately complete details in the SACC form during cargo acceptance.
• Secure copies of all necessary documents during pick-up or delivery, including SACC, HAWB, transmittal manifest, delivery receipt, pull-out form, etc.
• Conduct physical inspection of cargo to ensure intact packaging with no signs of tampering or pilferage prior to acceptance and/or scanning.
• Carry out open-checking procedures and explain the cargo waiver content to clients when open checking is refused.
• Ensure accurate count, weight, and dimensions of cargo.
• Manually apply destination stickers/labels and other required cargo labels.
• Perform manual jack-wrapping of cargo and organize cargo properly on pallets/crates.
• Load and unload cargo carefully and safely, ensuring an orderly process.
• Check the truck seal before opening the vehicle when assigned as the warehouse Cargo Representative, and report any tampering or mismatches to the Immediate Superior.
• Release cargo to consignees in accordance with the cargo releasing procedure when assigned in the warehouse.
• Inspect and count cargo against documents such as SACC, LM, HAWB, MAWB, Airline TRM, etc., and report any shortages or damages to the Immediate Superior.
• Create incident reports for any irregularities observed, such as suspicious cargo, damaged cargo, and similar events.
• Assist and accommodate inquiries from walk-in clients.
• Maintain orderliness and cleanliness in the cargo operations area and ensure proper upkeep of equipment after operations.
• Provide regular updates in the Facebook GC/Viber group on the completion of tasks assigned by the Immediate Superior.
• Perform cargo crating as needed.
• Execute other related duties as required or assigned by the Immediate Superior.

Skills

50kg lift capacity

MS Excel

customer service

professional demeanor

mathematical skills

Education

Vocational course or college level

Tools

MS Word

Job description

• Perform general or high-value cargo procedures for acceptance, airline loading, and releasing when assigned in delivery, pick-up, or at the warehouse/branches.
• Accurately complete details in the SACC form during cargo acceptance.
• Secure copies of all necessary documents during pick-up or delivery, including SACC, HAWB, transmittal manifest, delivery receipt, pull-out form, etc.
• Conduct physical inspection of cargo to ensure intact packaging with no signs of tampering or pilferage prior to acceptance and/or scanning.
• Carry out open-checking procedures and explain the cargo waiver content to clients when open checking is refused.
• Ensure accurate count, weight, and dimensions of cargo.
• Manually apply destination stickers/labels and other required cargo labels.
• Perform manual jack-wrapping of cargo and organize cargo properly on pallets/crates.
• Load and unload cargo carefully and safely, ensuring an orderly process.
• Check the truck seal before opening the vehicle when assigned as the warehouse Cargo Representative, and report any tampering or mismatches to the Immediate Superior.
• Release cargo to consignees in accordance with the cargo releasing procedure when assigned in the warehouse.
• Inspect and count cargo against documents such as SACC, LM, HAWB, MAWB, Airline TRM, etc., and report any shortages or damages to the Immediate Superior.
• Create incident reports for any irregularities observed, such as suspicious cargo, damaged cargo, and similar events.
• Assist and accommodate inquiries from walk-in clients.
• Maintain orderliness and cleanliness in the cargo operations area and ensure proper upkeep of equipment after operations.
• Provide regular updates in the Facebook GC/Viber group on the completion of tasks assigned by the Immediate Superior.
• Perform cargo crating as needed.
• Execute other related duties as required or assigned by the Immediate Superior.

Education

• Graduate of any vocational course or at least college level.

Work Experience

• Preferably with experience in cargo logistics, warehousing, or a related field.

Special Qualities/Skills Required

• Capable of lifting up to 50kgs.
• Computer literate; proficient in MS Excel and Word.
• Experience in domestic airfreight and logistics is a plus.
• Customer service awareness.
• Professional demeanor and polite attitude when dealing with customers.
• Demonstrated mathematical skills.