Job Title: Cargo Services Coordinator
Job Type: Full-time / Part-time
Job Summary: We are seeking a detail-oriented and organized Cargo Services Coordinator to join our team. In this role, you will be responsible for coordinating the transportation, delivery, and tracking of cargo shipments. You will communicate with customers, logistics teams, and suppliers to ensure smooth and efficient movement of goods. The ideal candidate will have excellent organizational skills and the ability to manage multiple tasks while ensuring timely and safe deliveries.
Education:
- High school diploma or equivalent required.
- Additional education in logistics, supply chain management, or a related field is a plus.
Experience:
- Previous experience in cargo services, logistics, or shipping is preferred.
- Familiarity with shipping documentation, customs procedures, and transportation processes.
Knowledge:
- Strong understanding of cargo handling, transportation methods, and safety regulations.
- Knowledge of relevant software tools (e.g., Microsoft Office, logistics tracking systems, or transportation management systems).
Customer Service Skills:
- Excellent communication skills, both written and verbal, with the ability to interact professionally with clients, suppliers, and transportation providers.
- Ability to manage customer expectations, provide updates, and resolve issues quickly.
Attention to Detail:
- Ability to ensure accurate documentation and shipment tracking.
- Meticulous attention to detail to avoid errors in shipments and deliveries.
Organizational Skills:
- Strong organizational and time-management skills to manage multiple shipments and deadlines effectively.
- Ability to handle inventory management and storage tasks when required.
Problem-Solving:
- Strong ability to identify and resolve issues related to shipment delays, damaged goods, or discrepancies.
Physical Stamina:
- Ability to lift and move cargo as required.
- Willingness to work in a physically demanding environment.