Care Plan Navigator — Remote (US Hours)

Pearl; Philippines; Remote; PHP 846,000 - 987,000; Full time

Benefits offered by this job

Remote work

HMO after 3 months

Mentorship

Learning & Development

Global networking

Job summary

Pearl Talent in the Philippines is hiring a Care Plan Specialist to support US-based patients. This fully remote role follows US hours (PST 9:00 AM–6:00 PM) with a monthly salary of USD 1,200–1,400.

You will manage patient intake, transcribe physician diagnoses and treatment plans, build personalized care plans, run follow-ups, and coordinate insurance, prior authorizations, and billing inquiries. The ideal candidate has 2–3 years in patient navigation or healthcare coordination, strong medical

Qualifications

• 2–3 years experience in patient navigation or healthcare coordination.
• Knowledge of medical terminology, diagnoses, and treatment plan documentation.
• Medical transcription experience documenting physician explanations, diagnoses, and plans.
• Experience building and maintaining personalized patient care plans and medical records per regulations.
• Experience handling insurance documentation, prior authorizations, and billing inquiries.
• Proficiency with Google Workspace, Slack, and Zoom.
• English at C1+ for direct patient communication with US teams.

Responsibilities

• Manage patient care plans and guide patients through their treatment journey.
• Conduct patient intake and transcribe diagnoses and treatment plans.
• Build and maintain personalized care plans and medical records.
• Run post-appointment follow-ups and coordinate insurance, authorizations, and billing inquiries.
• Ensure accurate, compliant, and up-to-date documentation and a supportive patient experience.

Skills

Patient navigation

Healthcare coordination

Medical terminology

Medical transcription

Care plans management

Insurance documentation

Prior authorizations

Billing inquiries

English C1+

Tools

Google Workspace

Slack

Zoom

Job description

Pearl Talent in the Philippines is hiring a Care Plan Specialist to support US-based patients. This fully remote role follows US hours (PST 9:00 AM–6:00 PM) with a monthly salary of USD 1,200–1,400.

You will manage patient intake, transcribe physician diagnoses and treatment plans, build personalized care plans, run follow-ups, and coordinate insurance, prior authorizations, and billing inquiries. The ideal candidate has 2–3 years in patient navigation or healthcare coordination, strong medical