Care Coordination Operations Lead

Bon Secours; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

HMO medical coverage

Work From Home allowance

Paid vacation and sick leave

Social benefits: SSS, PhilHealth, Pag-

Flexible hybrid work model

Career development programs

Modern office spaces

Job summary

Bon Secours Mercy Health in the Philippines is seeking a Supervisor, Care Coordination Operations to oversee the non-clinical Care Coordination Specialists, ensuring high-quality administrative support, patient scheduling, and documentation in electronic health records.

The role includes leading a team, setting performance expectations, mentoring staff, and collaborating with clinical teams to improve access to resources.

Qualifications

• Bachelor’s degree in a healthcare related field (required).
• 5 years of experience in a healthcare setting with a supervisory or management role (required).
• Experience in patient care coordination and support (preferred).

Responsibilities

• Oversee non-clinical Care Coordination team and ensure admin support delivery.
• Support care plans and provide community-based assistance to patients.
• Lead performance management and mentorship to staff, and ensure data-driven oversight.

Skills

Care coordination

EPIC systems

Organizational skills

Communication skills

Leadership

Team collaboration

Education

Bachelor’s degree in healthcare

Job description

Bon Secours Mercy Health in the Philippines is seeking a Supervisor, Care Coordination Operations to oversee the non-clinical Care Coordination Specialists, ensuring high-quality administrative support, patient scheduling, and documentation in electronic health records.

The role includes leading a team, setting performance expectations, mentoring staff, and collaborating with clinical teams to improve access to resources.