Care Coordination Admin Specialist — Weekends Off

JOBS360; Mabalacat; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Fixed Weekends Off

HMO upon hire

15 days paid leaves upon regularizaton

Unlimited Barista Coffee all shift

Free Parking & Shuttle

Premium Game Lounge

Social Passion Clubs

Engaging Monthly Events

Referral Incentives

Statutory Benefits

Job summary

Shore360, a 100% Australian-owned BP firm in Clark, Pampanga, seeks an Admin Support Officer to enhance service delivery timelines and client experience. You will coordinate scheduling for allied health services, manage supplier agreements, and support contractors and client communications while maintaining accurate documentation.

This full-time role prioritizes attention to detail, multi-stakeholder collaboration, and adherence to processes to ensure timely services and high client satisfaction.

Qualifications

• Clinical or Allied Health background preferred.
• Experience in service coordination or scheduling.
• Experience working with a range of internal, client and supplier relationships.
• Demonstrated ability to follow process, problem solve and think critically.

Responsibilities

• Setting up Supplier and Contractor Service Agreements in collaboration with the General Homecare Contracts Management team.
• Scheduling Allied Health Services for clients – referrals, confirmations, rescheduling, documentation and reports.
• Scheduling External Contractors for ad hoc jobs and ensuring approvals.
• Soliciting Quotes related to allied health recommendations or contractors, contacting equipment suppliers and tracking orders.
• Managing ongoing orders and calendar of schedules for clients, placing orders via portals.
• Entering client details into Help Plans from reports and discharge summaries.
• Case noting and documentation of communications, emails, reports, and forms in CRM and SharePoint.

Skills

Service coordination

Scheduling

Stakeholder management

Process adherence

Tools

CRM systems

Outlook

Teams

SharePoint

Job description

Shore360, a 100% Australian-owned BP firm in Clark, Pampanga, seeks an Admin Support Officer to enhance service delivery timelines and client experience. You will coordinate scheduling for allied health services, manage supplier agreements, and support contractors and client communications while maintaining accurate documentation.

This full-time role prioritizes attention to detail, multi-stakeholder collaboration, and adherence to processes to ensure timely services and high client satisfaction.