Card Payments Operations Lead

Gotyme Ph; Philippines; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

GoTyme Bank is seeking a Payment Operations Lead in Quezon City to oversee issuer card reconciliations across Visa and BancNet, ensure accurate settlements, and maintain strong maker-checker controls. You will investigate variances, drive resolution, and coordinate with Finance, Treasury, processors, and internal teams to keep books clean.

The role demands leadership, attention to detail, and the ability to improve processes and automation.

Qualifications

• Bachelor’s degree in Accounting/Finance or related field.
• Strong knowledge of issuer card lifecycles: clearing, settlement, reconciliation, disputes and chargebacks.

Responsibilities

• Oversee daily issuer card reconciliations across Visa and BancNet, including transaction, settlement, clearing, fee, chargeback, refund and general ledger reconciliation.
• Identify, investigate, assign, escalate and resolve reconciliation breaks within SLAs; maintain aging visibility for open items.
• Validate settlement amounts/dates and coordinate with Finance, Treasury and partners to address discrepancies.
• Review journal entries related to card settlement, fees, refunds, chargebacks and reconciling items; ensure accuracy and timeliness.
• Maintain maker-checker controls, logs, evidence retention and escalation procedures to prevent posting and settlement errors.
• Process all partner billing and settlement within SLA; ensure on-time payments and zero billing discrepancies at month-end.
• Maintain up-to-date SOPs, control documents, evidence repositories and business continuity procedures.
• Support audits, risk, compliance and regulatory requirements; drive process improvements and automation.

Skills

Leadership

Stakeholder management

Analytical

Problem solving

Detail oriented

Education

Bachelor’s degree in Accounting/Finance

Tools

SQL

Excel

Job description

GoTyme Bank is seeking a Payment Operations Lead in Quezon City to oversee issuer card reconciliations across Visa and BancNet, ensure accurate settlements, and maintain strong maker-checker controls. You will investigate variances, drive resolution, and coordinate with Finance, Treasury, processors, and internal teams to keep books clean.

The role demands leadership, attention to detail, and the ability to improve processes and automation.