Credit Card Operations Specialist - Entry Level

Gotyme Gotyme; Philippines; On-site; PHP 335,000 - 603,000; Full time

Job summary

GoTyme in Quezon City, Philippines is seeking an Operations Associate for Credit Cards to support daily processing, validations, and reconciliations of the credit card portfolio. You will perform billing checks, dispute logging, and reporting while ensuring accuracy and regulatory compliance.

Fresh graduates are encouraged. The role offers exposure to card operations, regulatory requirements, and cross‑functional collaboration to resolve discrepancies and support go‑live for new features.

Qualifications

• Bachelor’s degree in Finance, Banking, or related field.
• 0–2 years of experience in banking operations, shared services, fintech, or financial services preferred.
• Fresh graduates are encouraged to apply.
• Experience in billing, disputes, or reconciliations is a plus.
• Strong attention to detail and accuracy.

Responsibilities

• Validate and process credit card transactions (authorizations, clearing, payments).
• Support billing cycle checks for statement accuracy.
• Validate posting of payments, fees, and interest charges.
• Log and track disputes; gather documents for chargebacks.
• Assist in T+1 reconciliations and aging tracking; identify reconciliation breaks.
• Coordinate with internal teams to resolve discrepancies.
• Maintain updated trackers and support audits and reporting.

Skills

Attention to detail

Analytical thinking

Communication skills

Excel proficiency

Education

Bachelor’s degree in Finance, Banking, or related field

Tools

Excel

Job description

GoTyme in Quezon City, Philippines is seeking an Operations Associate for Credit Cards to support daily processing, validations, and reconciliations of the credit card portfolio. You will perform billing checks, dispute logging, and reporting while ensuring accuracy and regulatory compliance.

Fresh graduates are encouraged. The role offers exposure to card operations, regulatory requirements, and cross‑functional collaboration to resolve discrepancies and support go‑live for new features.