CapCut Trust & Safety QA Analyst

Bytedance; Taguig; On-site; PHP 420,000 - 660,000; Full time

Job summary

ByteDance is seeking a Quality Analyst for CapCut in Taguig, within Global Operations. The role focuses on supporting Trust & Safety to ensure safe and enjoyable experiences for users.

The analyst will analyze moderation quality, help define inspection standards, and participate in policy clarification and calibration sessions, delivering high-quality reports and collaborating with Policy Enforcement and Content Ops.

Qualifications

• 2 years of working experience in Content Safety and at least 1 year in QA.
• Proficiency in Tagalog and English to collaborate with global partners.
• General knowledge of ByteDance's international products.
• Understanding of generative AI, online safety and content trends.

Responsibilities

• Analyze errors in platform/moderation quality and provide feedback.
• Develop quality inspection standards and optimize processes.
• Coordinate policy cascading and calibration sessions for policy readiness.
• Provide reports on Market/Site Quality Level performance.
• Collaborate with Process Delivery, Policy Enforcement and Content Ops.

Skills

QA experience

Tagalog & English

Education

Bachelor's degree or higher

Job description

ByteDance is seeking a Quality Analyst for CapCut in Taguig, within Global Operations. The role focuses on supporting Trust & Safety to ensure safe and enjoyable experiences for users.

The analyst will analyze moderation quality, help define inspection standards, and participate in policy clarification and calibration sessions, delivering high-quality reports and collaborating with Policy Enforcement and Content Ops.