Campaign Operations Specialist: SMS, Email & Viber

PJ Lhuillier Group of Companies; Makati; On-site; PHP 390,600 - 558,000; Full time

Job summary

A leading company in customer engagement in Makati is seeking a Campaign Operator to manage and execute customer engagement campaigns using the Responsys platform. This role involves setting up SMS, Email, and Viber campaigns, as well as developing HTML for EDMs and analyzing campaign performance. The ideal candidate will have a Bachelor's degree and at least three years of relevant experience in digital marketing and campaign management. Strong analytical and reporting skills are essential for success in this position.

Qualifications

• Bachelor’s degree in a relevant field.
• At least 3 years of experience in campaign operations or digital marketing.
• Hands-on experience with campaign management platforms.

Responsibilities

• Manage customer engagement campaigns through the Responsys platform.
• Develop and edit EDM HTML; troubleshoot technical issues.
• Analyze SMS and email campaign performance.

Skills

Campaign management

Analytical skills

HTML development

Campaign performance reporting

Stakeholder coordination

Education

Bachelor’s degree in Marketing, Communications, Computer Science, Business, or related field

Tools

Responsys

Job description

A leading company in customer engagement in Makati is seeking a Campaign Operator to manage and execute customer engagement campaigns using the Responsys platform. This role involves setting up SMS, Email, and Viber campaigns, as well as developing HTML for EDMs and analyzing campaign performance. The ideal candidate will have a Bachelor's degree and at least three years of relevant experience in digital marketing and campaign management. Strong analytical and reporting skills are essential for success in this position.